When coming to the hospital you need to bring a responsible attendant along with you who will assist you and if need be take decisions on your behalf.
Bring all medicines and medical documents relating to your present and past medical conditions (such as diabetes, asthma, thyroid, etc) and operations (e.g. angioplasty, bypass surgery, etc) in addition to those directly related to your current medical condition (referral letter, blocks, slides, CT scans, etc)
If you are an outstation patient, it may be useful to check whether your preexisting medical conditions such as hypertension (high blood pressure) , diabetes, etc are controlled. This can be done while you are planning your visit to Mumbai. It may avoid delay in treatment and reduce the duration of your stay in Mumbai.
Please bring all relevant medical documents (reports, X-ray plates, pathology slides & blocks) and a referral letter from your treating Doctor/Institution.
Patients are requested to carry Aadhar card (self and spouse or parents) while visiting the hospital. This will be required at the time of Registration.
The Hospital working hours are from 9.15 a.m. to 5.30 p.m. from Monday to Friday. Working hours close at 2.15 p.m. on Saturdays. The Hospital is closed on all gazetted Central Government holidays. Emergency services are available round the clock daily.
You may chose to register as a General or Private patient depending upon your financial capacity to pay for the services that you will avail. You are advised to make an informed choice as transfer from one category to another is permitted only once. The Public Relations staff at the Inquiry Counter will assist you with this.
After registration you will be directed to your treating Doctor/Service. The Doctor will review the medical reports and may ask you to undergo further diagnostic evaluation/ investigations.
You may also be referred to other Doctors for cross consultation. It is advisable to undergo all investigations at our hospital.
Based on the advice of your treating Doctor you will be directed to various diagnostic areas where you may be required to give blood/body fluid samples. If required you may also undergo diagnostic scopies/biopsies.
As an outpatient you will be required to pay upfront for all the services that you avail. A consolidated memo will be prepared by the secretary of your treating Doctor and the same should be paid at the cash counter located on the ground floor. If you are a credit patient, the value of the services availed will be debited from your account.
The treating Doctor after evaluating the reports will discuss the treatment options with you. Please clarify all issues of concern arising out of the treatment if any. In the event that the Doctor suggests that you need to take treatment as an inpatient, please inquire whether you need to arrange for blood/bone marrow donors. Your Doctor will also give you an estimate of the cost of treatment. Please note that cost of treatment may escalate in the unlikely event of complications for which you have to make provision.
After your evaluation is over, you are required to deposit the case file with the concerned secretary in the Private OPD and Registration Office in the General OPD. You may photocopy the contents for your reference and records. Attestation of photocopies of patient case files is done by the Public Relations Officer.
For your next visit, your Doctor's secretary or the Registration Office will issue an appointment slip for you, which will detail the date and time of the next appointment. You may also choose to avail travel concession for Road/Rail/Air transport to your place of permanent residence as per rules laid down by the concerned travel authorities.
Mandatory Documents to Access Financial Support From
Those Employed in Organized And Unorganized Sectors
Please Note: For quick access to services kindly furnish documents which have a uniform name, address on all above said documents, discrepancy if any might lead to delay or losing the access to benefits.
For queries if any kindly contact – Medical Social Services, Golden Jubilee Building, Ground Floor No- 54.
Timing- Monday to Friday- 8-00 am to 5-30 pm
The Hospital runs well-stocked Dispensaries on the premises in the following locations.
We ensure that quality medicines/consumables at reasonable rates are sold through our Dispensaries. It is prudent therefore to procure medicines/consumables from the Hospital Dispensary only. The Dispensary can accept return of unused medicines, costing more that Rs. 100/- per memo, up to 3 months from the date of sale, provided that the integrity of the items is satisfactory.
The Day Care Centres for both General and Private patients are open from 8:00 am to 8:00 pm for patients requiring intravenous fluids/chemotherapy/blood products infusion.