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Discharge Procedure

Your treating Doctor will decide when it is advisable for your to leave the Hospital. In most cases, he will be able to discuss your discharge with you a day in advance. It is important that you arrange to leave by the check out time (1:00 p.m.), so that preparations can be made to receive a new patient.

  1. Refund of Medicines
  2. Discharge Card
  3. Settlement of Account
  4. Reimbursement of Medical Expenses
You may want to return unused medicines/ consumables that you have been supplied from the Dispensary. The Dispensary will take back the medicines after checking the integrity of the medicines/ consumables. You will be given a refund memo and the same will be adjusted in your final bill.

Your treating Doctor will prepare a discharge card with summary of Investigations, treatment, final diagnosis and advice on discharge, including follow up.

Please go through the discharge card carefully. If you have any queries please contact your treating Doctor.

Once discharge is intimated, please contact the billing section located in the lobby of the first floor, main Building. You may chose to pay the bill by cash or credit card. Prompt clearance of your bills will help facilitate an early discharge.

  • No payments should be made outside of what is specified in your bill.
  • No tips should be given to any staff in the hospital.

If you are entitled reimbursement of medical expenses, please submit the completed forms provided by your employer/insurer, with enclosures and bills to the Public Relations Office, Ground Floor, Main Building.

After scrutiny and due processing, the bills will be forwarded to you in two weeks' time.

Please note that only bills for medicines/ consumables/ services pertaining to our Hospital will be validated unless there is a justification to the contrary.

  • Your Suggestions

    We value your inputs, suggestions and comments on your actual experience during your stay in our Hospital. Please complete the patient feedback questionnaire. Though we would like you to put your name on the feedback form you may choose to remain anonymous. Your response will enable us to improve upon deficiencies in services if any.

    Please hand over the questionnaire duly filled either to the Sister or drop it in the designated boxes in the ward.

Contact Us

TATA MEMORIAL HOSPITAL
Dr. E Borges Road, Parel, Mumbai - 400 012 India
Phone: +91-22- 24177000, 24177300, 24161413
Fax: +91-22-24146937
E-mail : msoffice@tmc.gov.in(for patient care and queries)/cash@tmc.gov.in(for accounts related)/fundraising@tmc.gov.in (for donors and donation related)/registrar@tmc.gov.in(for education and training)/hrd@tmc.gov.in(for administrative - HRD matters) This email address is being protected from spambots. You need JavaScript enabled to view it.

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