Information for International Patients Seeking Treatment at Tata Memorial Hospital (TMH), Mumbai

Tata Memorial Centre — among the oldest and largest cancer centres in the world — welcomes international patients and is committed to providing world-class oncology care.

International Patient Advisor
Ms. Swati Mhatre  ·  Public Relations Office

Overview of Cancer Care at TMH

Tata Memorial Hospital (TMH) delivers cancer care through specialized Disease Management Groups (DMGs). Each DMG is composed of expert clinicians dedicated to a specific type of cancer, ensuring that every patient receives focused, multidisciplinary expertise tailored to their diagnosis.

International patients are guided by the International Patient Advisor (IPA) / Public Relations Office (PRO), who coordinates the entire process — from initial documentation and visa invitation to registration and treatment planning.

Initiating the Treatment Process

International patients are required to submit the following to the International Patients Advisor (IPA) / Public Relations Office (PRO):

  • Medical reports, investigations, and treatment summaries
  • Mandatory Information (refer to I. Patient Details and II. Attendant Details of the Mandatory Information for the Visa Invitation Letter section)

After review by the relevant consultant doctor, and upon their recommendation, the IPA Office will issue an Invitation Letter for:

  • The patient
  • Attendants (maximum of two)
Please Note
  • This Invitation Letter is a mandatory requirement for international patients applying for a Medical Visa to travel to India for treatment at TMH.

Mandatory Information for Visa Invitation Letter

To process the AYUSH registration for issuing the Visa Invitation Letter, the following information must be submitted via email.

I. Patient Details

FieldDetails
Surname (As per Passport)
Given Name (As per Passport)
Gender
Date of Birth
Nationality
Passport Number
Address in Native Country
Contact Number(s)
Email ID
Details of Place of Stay During Treatment in India
Address
State
City / District
Pin Code
Contact Number (In India)

II. Attendant Details

FieldDetails
Surname (As per Passport)
Given Name (As per Passport)
Gender
Date of Birth
Nationality
Passport Number
Address in Native Country
Contact Number(s)
Email ID
Relationship to Patient
Details of Place of Stay During Treatment in India
Address
State
City / District
Pin Code
Please Note
  • As per the Embassy's instructions, all fields in the application form are mandatory.
  • "Address in India" refers to the exact address where you will be staying during treatment.
  • All addresses must include a complete postal PIN Code. Incomplete details cannot be processed.
  • Only the required details should be emailed. Attachments should not be sent, as they may not open.
  • Only two attendants are allowed with the patient.

Requirement of an Attendant

  • It is mandatory for international patients to be accompanied by an attendant.
  • Both the patient and the attendant must hold valid visas:
    • Medical Visa (Patient)
    • Medical Attendant Visa (Attendant)
  • Admission or registration may be declined if the patient arrives without an attendant.

Payments at the Time of Registration & Admission

The following refundable deposits must be made at the time of registration and hospital admission:

Description Amount (INR) When
Refundable Deposit ₹ 50,000 At the time of registration
Refundable Deposit ₹ 2,00,000 At the time of hospital admission
Please Note
  • All payments must be made in Indian Currency (INR) only.
  • These are refundable deposits.
  • Actual treatment charges depend on the required services and treatment plan.

Treatment Charges

International patients are charged under the "F Category" as per the hospital's official Schedule of Charges. The complete schedule is available on the TMC website:

https://tmc.gov.in/schedule-of-charges

Arrival & Registration Process at TMH

I

Report to the Reception Counter

Present yourself at the Reception Counter upon arrival at Tata Memorial Hospital.

📍 Homi Bhabha Block (HBB), 1st Floor 🕗 8:00 AM – 12:00 PM, Monday to Friday

You will receive a Registration Form.

II

Complete the Registration Form

Fill in all required fields accurately and completely.

III

Security Verification

Security personnel will verify your passport, record personal information, and forward details to the Foreign Registration Office.

📍 Security Department, Ground Floor, Main Building
IV

Meet the International Patient Advisor

Proceed to the IPA Office — International Patient Advisor (IPA), Public Relations Department, HBB, 1st Floor, Room No. 121

📍 HBB, 1st Floor, Room No. 121

Services provided:

  • Guidance on registration
  • Payment consent
  • Clarification on next steps
V

Submit Forms to the Central Registration Office

Submit all completed documents for formal registration.

VI

Document Verification

The Central Registration Office will review your documents and finalize your registration.

VII

Consultation with Clinician

Once registered, you will be guided to the relevant DMG clinician for evaluation and treatment planning.

Online Registration Through TMC Website

Patients can also register online using the TMC portal. Visit the link below and complete the registration process digitally:

https://tmc.gov.in/abha

Second Opinion Services

Online Second Opinion / Teleconsultation

Apply online at tmc.gov.in/abha. Select "Expert Second Opinion" and upload the required documents as per the formats listed on the website.

For telephone/video consultation, select "Teleconsultation" on the same portal and fill in the required details.

In-Person Second Opinion

Visit TMH in person and report to the Referral Counter:

  • Homi Bhabha Block (HBB), 1st Floor
  • Timings: 8:00 AM – 12:00 PM (Mon–Fri)

Please carry:

  • All medical reports of the patient
  • One relative with knowledge of treatment history
  • Passport copy of patient and relative
Please Note
  • A relative with complete knowledge of the patient's medical history may attend on the patient's behalf. However, for an in-person consultation, the presence of the patient is strongly advised.
  • International patients are charged under the "F Category" as per the hospital's official Schedule of Charges. For details, please refer to: tmc.gov.in/schedule-of-charges

For Information & Support

Ms. Swati Mhatre

Public Relations Officer — International Patient Advisor Office